Frequently asked questions

A. Puerto Morelos is a town located in Mexico’s state of Quintana Roo, on the Yucatan Peninsula. It is situated between the larger cities of Cancun and Playa del Carmen, along the Caribbean coast.

A. Puerto Morelos is located approximately 15 miles south of Cancun International Airport. You can get a transfer from the airport which takes approximately 20 minutes, rent a car, or take a taxi.

A. As a small laid-back town Puerto Morelos is generally safe for visitors, however, like any destination, it’s important to stay aware of your surroundings and take standard safety precautions. Keep your belongings secure, use reputable transportation, be aware of your surroundings, and stick to well-lit, and busy areas, especially at night.

A. Spanish is the primary language spoken in Puerto Morelos, however, English is widely spoken especially in hotels, restaurants, bars, etc.

A. The official currency in Puerto Morelos is the Mexican Peso (MXN), however, U.S. dollars are widely accepted, most companies will use their own exchange rates so bear this in mind. It is a good idea to have some local currency for smaller purchases and tips.

A. Puerto Morelos is a great, family-friendly destination, with activities available, suitable for all ages. The calm beaches, nature parks, and experiences such as the Crococun Zoo make it a great spot for families to visit.

A. Being on Mexico’s Caribbean coast Puerto Morelos has a tropical climate, with warm temperatures all year round. The rainy season is from May to October, and the dry season runs from November to April.

A. During dry season is the best time of the year to visit Puerto Morelos (November to April). During this time the weather is generally warm and sunny making it ideal for exploring, beach time, and outdoor activities.

A. Yes, major credit cards are accepted in most hotels, restaurants, and shops in Puerto Morelos. However, it's advisable to carry some cash for smaller establishments and tips.

A. Popular attractions include the Mesoamerican Barrier Reef off the coast of Puerto Morelos, Crocoxun Zoo, Ruta de los Cenotes, Jardin Botanico Dr. Alfredo Barrera Marin, Puerto Morelos Lighthouse, Chichen Itza, Isla Mujeres, Mayan Ruins of Tulum and Coba.

A. Activities available in Puerto Morelos include snorkeling, diving, exploring the cenotes route, enjoying the local beach, shopping at the market and artisan shops, sampling local cuisine, and more.

A. Puerto Morelos itself is more known for its natural attractions than historical sites. However, it serves as a good base for exploring nearby archaeological sites such as Tulum and Coba.

A. Puerto Morelos is relatively small and walkable, especially on the beach side of the town, near the town square and beach. Exploring outside this area you might consider renting a bike, using local taxis, or renting a car.

A. No, it is not recommended to drink the tap water in Puerto Morelos. Drink only bottled or purified water from garrafons. The ice you receive in your drinks from restaurants and bars is made from also made from this purified water, as is the ice you buy in the bags from convenience stores.

A. Citizens from the USA, Canada, UK, Europe, etc. require a valid passport to enter Mexico. Your passport will be stamped with your visa when you arrive at the airport.

A. It is customary to tip 15% or more of the total bill in restaurants and bars in Puerto Morelos. Always check your bill for suggested or added tips so that you don’t tip twice on one bill.

A. No, it is generally not allowed to drink alcohol in the streets in Puerto Morelos. it is best to consume alcoholic beverages in licensed establishments such as bars, restaurants, or your accommodation.

A. Public transport in Puerto Morelos is limited, many visitors choose to rent bicycles, cars, or use taxis. You can also book private transportation to take you to other towns and cities.

A. No, Mexico has strict laws on drugs, and Puerto Morelos is no exception. It is illegal to possess, sell, and use drugs, including cannabis, cocaine, and other controlled drugs.

A. There are laws in place which restrict you from bringing products from your home country to Mexico.